Being an inclusive, welcoming member of our Y community

At the Y, we expect staff, members, and guests to behave in accordance with our mission and values, respecting the rights and dignity of others. We demonstrate respect, responsibility, caring, and honesty by:

  • Speaking in respectful tones, refraining from the use of vulgar or derogatory language and dressing appropriately
  • Resolving conflicts in a respectful, honest, and caring manner
  • Respecting others by refraining from intimate behavior in public
  • Respecting the property of others
  • Creating a safe, caring environment free of weapons and firearms
  • Participating in programs to build healthy spirit, mind, and body
  • Never engaging in the use, sale, dispensing or possession of illegal drugs, or the unsanctioned use of alcohol on YMCA premises.

Code of Conduct

Adherence to the above, along with the YMCA of Honolulu's Code of Conduct, Fitness Facility Guidelines, and adhering to the Pool Rules and Swim Test Policy (for those under 12 years old), is essential. Noncompliance may result in suspension or termination of YMCA membership privileges, program participation, and/or access to YMCA properties.

Attire

Tops and bottoms suitable for exercise must be worn in all workout areas, along with closed-toe and closed-heel shoes when using the weight room and fitness machines and equipment, and in certain group exercise classes as required.

Swimming attire that covers private parts must be worn when using pools. To keep swimmers safe and to protect pool filters, no street clothes, denim/cotton/mesh/workout shirts, or shorts may be worn in the pools.

Child Supervision

Children under 13 must be supervised by an adult in all areas of the facility or enrolled in a supervised program activity.

Child Watch

Some YMCA branch locations provide free Child Watch with Y Family Membership during specified hours. Hours differ at each facility–find details.

Food and beverages

Food and drink are not permitted in the workout areas or locker rooms, except water. Vending machines and eating areas are available at each location.

Guest Policy

Friends and families are welcome at the Y!  As a YMCA membership benefit, members have complimentary 3-day guest passes that they can give to friends and family. Each member guest may receive only one pass, must be accompanied by a member, and have a picture ID.

Lockers

Lockers are available for rent or available for day use by members and guests. Bring your own lock and remove it at the end of each visit. Items left overnight will be removed from the locker room and placed in Lost and Found. The YMCA is not responsible for lost or stolen items. To rent a locker, please sign up at the Welcome Center.

Membership Card

Your membership card is valuable and important. You must present it or use the mobile app each time you enter the building for access to the facility and when you register for special programs. Lost cards may be replaced for a nominal fee.

Membership Payment Options

No contract hassles! Payment options include Monthly Bank or Credit Card Draft or Annual Payment Plan.

Membership (Health & Wellness) and EFT Cancellations

Must provide 7 days advance written notice or online request submission prior to your last expected bank draft to cancel a monthly EFT membership.

Nationwide Membership

The YMCA of Honolulu participates in the YMCA Nationwide Membership Program that allows active, full-facility YMCA members to visit any participating YMCA in the United States. That's more than 2,700 Ys across the country. Some restrictions apply, including:

  • Nationwide membership is only valid for active, full-facility YMCA members.
  • Nationwide member visitors must use their home Y at least 50% of the time.
  • Program-only participants and special memberships are not eligible. (e.g., Silver & Fit, Active & Fit, Fit Rewards, Hawaii summer special memberships).
  • While more than 2,700 Ys participate in the Nationwide Membership program, there are a few YMCAs that do not participate. Please contact the YMCA you’d like to visit in advance to confirm participation.
  • The YMCA shares member data with Y-USA to conduct regular sex offender screenings on all members, participants, and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.

Pets

Pets are not permitted on any YMCA of Honolulu property except for service animals.

The Americans with Disabilities Act (ADA) defines service animals as any guide animal, signal animal, or other animal that is trained to aid an individual with a disability. For example, some animals are trained to pull wheelchairs; others are taught to alert to the sounds of the telephone, oven timers, alarm clocks, smoke alarms, and even a baby’s cry. Service animals are not considered pets.

Under the ADA, service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Smoking 

All YMCA facilities are smoke-free environments.